Privacy Policy

1. Scope

This policy applies to anyone who creates a cetly account or otherwise submits personal data to us — restaurant owners, interior designers, and creators alike. By creating an account, you consent to the collection and use of your personal data as described here; that consent is the legal basis we rely on to process it.

2. What we collect

• Account info — your email address and password (or, if you use “Sign in with Google,” your name and email from your Google account).
• Profile and business data you enter — restaurant details (name, cuisine, format, locality, menu items, pricing), or, for creators and interior designers, your profile details, social handles, and follower counts.
• Contact details you choose to share — a contact email and/or phone number, for creators and designers who want restaurants to reach them directly. Phone numbers are self-reported; cetly doesn't verify them.
• Photos you upload — for example, menu or signage photos submitted to Health Check, stored in a private, access-controlled bucket tied to your own account.
• Basic usage data — which pages you visit and when, tied to your account if you're logged in, plus which link or campaign you arrived from if it was tagged. We deliberately do not capture your IP address or precise location for this.

3. How we use it

To run the actual features you use — generating names, menus, pricing, brand and interior concepts grounded in your own inputs; connecting you with creators or designers you choose to reach out to; reviewing new accounts during this private beta; and sending you account-related emails (approvals, new leads, proposal updates). We don't use your data for advertising, we don't build ad profiles, and we don't sell it to anyone.

4. Who we share it with

cetly is built on a small number of vetted, reputable service providers who process data on our behalf so the product works — we don't use ad networks, trackers, or data brokers, and we never sell your data. Some of these providers process data outside India; the DPDP Act permits this (India restricts transfer only to specific countries the government separately notifies, and none of our providers are on such a list).

• A cloud hosting and database provider — stores your account, profile, and business data, and any files you upload.
• AI service providers — generate the names, taglines, images, menus, and analysis you request, from the business details you provide.
• A local-business data provider — looked up to ground pricing and market analysis in real, publicly available local restaurant data (this doesn't involve sharing your personal data with them).
• An email delivery provider — sends the transactional emails described above.
• Google — only if you choose “Sign in with Google,” to authenticate you.

We don't publish the specific names of these providers here, to avoid handing a precise technical blueprint of our systems to anyone who reads this page — but this isn't about hiding anything from you. If you'd like to know exactly who processes your data (for example, for your own compliance or due-diligence purposes), email us at hello.cetly@gmail.com and we'll tell you directly.

Other restaurants, creators, or designers using cetly only ever see the profile fields you've chosen to make visible (e.g. a designer's listed contact details) — never your login email or password.

5. Cookies

We use only the essential session cookies our authentication provider needs to keep you signed in. We don't use third-party advertising or tracking cookies.

6. How long we keep it

We keep your data for as long as your account is active, so the product keeps working the way you'd expect. If you close your account, we delete or anonymize your personal data within a reasonable time, except where we need to keep something to meet a legal obligation or resolve a dispute.

7. Your rights

Under the DPDP Act, you have the right to:

• Access a summary of the personal data we hold about you.
• Correct or update inaccurate or incomplete data.
• Erase your personal data once it's no longer needed for the purpose you gave it to us for.
• Withdraw your consent at any time, as easily as you gave it — by closing your account.
• Nominate another individual to exercise these rights on your behalf in the event of your death or incapacity.
• Register a grievance — see the next section.

We don't yet have a self-serve export or delete-my-account button — every one of the rights above is handled directly by emailing us (section 8), not through an automated flow.

8. Grievance redressal

If you have a complaint or grievance about how your personal data is handled, or want to exercise any right in section 7, contact our Grievance Officer:

Grievance Officer, cetly
Email: hello.cetly@gmail.com

We'll acknowledge and act on your request as promptly as we reasonably can.

9. Security

We use industry-standard measures (encrypted connections, database-level access controls scoping each account to its own data) to protect your information. No system is perfectly secure, and we can't guarantee absolute security. If a breach ever puts your data at risk, we'll tell you and take the steps the law requires.

10. Children

cetly is a business tool for people planning or running a restaurant. It's not directed at, and we don't knowingly collect data from, anyone under 18. We don't offer a verifiable-parental-consent mechanism, so cetly isn't available to children.

11. Changes to this policy

As cetly grows out of private beta, this policy will change to reflect what we actually do. We'll update the date at the top of this page whenever it changes, and flag material changes more prominently.

12. Contact

Questions about this policy or your data: hello.cetly@gmail.com.